Return and Exchange Policy

Returns

• Returns are only accepted if the product was found damaged upon receipt.
• Customers must contact customer service within 24 hours of receiving the product and provide photographic evidence of the damage.
• Customers must also provide their order number and a picture of the invoice.

Exchanges:

• Exchanges are only accepted if the product delivered was not as per the customer's specifications or damaged.
• Customers must contact customer service within 24 hours of receiving the product and provide photographic evidence of the issue.
• Customers must also provide their order number and a picture of the invoice.
• Replacement products will be shipped to customers at no charge.

How to Inform Buymore Organic About a Defective Order

• Contact customer service within 24 hours of receiving the product.
• Provide photographic evidence of the defective product, a picture of the invoice, and your order number.
• Upon receipt, Buymore Organic will issue a replacement against the product mentioned in the invoice.